Terms and Conditions

Booking and cancellations

  • Treatments are limited, we try to accommodate all clients for times convenient to them. When purchasing a course, it is advisable to book a few treatments ahead of schedule.

  • Bookings can be made and moved via our online booking system “Timely”

  • We do require 48 hours’ notice when cancelling appointments, if cancellation is less than 48 hours a £50 administration fee will be charged or a session off your course will be forfeited.

Pricing

  • We have the right to amend pricing at any time without notice.

Refunds

  • Refunds will be given at the concession of Imogen's Aesthetics Ltd and will be the equivalent price of single treatment within total course price, an administration fee of £50 will be deducted. If you have not had any sessions a full refund will be given up to 14 days after purchase only, an admin fee of £50 will be of  incurred. No refunds are given for courses over a year from purchase.

Age limit

  • We only treat clients over the age of 18, proof of id may be required.

Property

  • We will not be held responsible for any client belongings.

Suitability for the treatment

  • We will always assess and advise you on whether a treatment is suitable for you prior to any treatment commencing. We will not be liable for any adverse reaction post-treatment due to medical history if this was not disclosed during your consultation or if any changes to your medical condition is not disclosed prior to your next treatment if you are having a course of treatments.

  • All treatments will be followed with after care advice which is available see on our website. www.imogensaesthetics.co.uk/after-care

  • It is your responsibility to provide relevant details about your medical history before each treatment or changes in medical history before the treatment begins.

  • Due to the nature of laser treatments we are unable to treat clients who are pregnant.

  • Any adverse reaction must be reported to the clinic not later than 48 hours after the treatment so the issue can be dealt with.

Photography

  • Before and after pictures will be taken- photos may be used for marketing purposes, however clients face will not be disclosed.

Gift Vouchers

  • Gift vouchers can not be refunded or transfered to any other person or treatment then what is specified on the voucher.

  • No change will be given if full amount is not spent.

  • The voucher will not be accepted if past the expiry date.

Competition Rules for Facebook

  • All tasks have to be completed in order to enter into prize draw.

  • One entry per person.

  • The winner must comply with Imogen’s Aesthetics LTD Terms and conditions.

  • One winner will be drawn at random Live on Facebook.

  • The winner has 4 weeks from the result to claim prize.

  • The prize has a resale value of 0.01p, cannot be exchanged for any other treatments or money and not transferrable to a third party.

  • The winner will receive a complimentary 3 Lower leg/3 half back laser hair removal session and a patch test.

  • By accepting the prize, the winner gives Imogen’s Aesthetics LTD full use of before and after pictures. (no facial pictures will be used)

  • The winner must be over 18 years old.

Competition Rules for Instagram

  • All tasks have to be completed in order to enter into prize draw.

  • One entry per person.

  • The winner must comply with Imogen’s Aesthetics LTD Terms and conditions.

  • One winner will be drawn at random Live on Instagram.

  • The winner has 4 weeks from the result to claim prize.

  • The prize has a resale value of 0.01p, cannot be exchanged for any other treatments or money and not transferrable to a third party.

  • The winner will receive a complimentary 3 Lower leg/3 half back laser hair removal session and a patch test.

  • By accepting the prize, the winner gives Imogen’s Aesthetics LTD full use of before and after pictures. (no facial pictures will be used)

  • The winner must be over 18 years old.

Imogen's Aesthetics Limited 12050520

VAT No 328868552

2019